ONLINE PRIVACY POLICY AGREEMENT

Effective Date: December 1 , 2025

FG | Tax & Insurance (“FG”, “we”, “us”, or “our”) values your privacy and is committed to protecting the personal information of those who visit our website or use our services. This Privacy Policy explains how we collect, use, store, protect, and disclose information obtained through our website, forms, and communications.

By accessing or using our website, you consent to the data practices described in this Policy.

1. Disclaimer – Taxes, Insurance & Immigration–Related Services

  1. Not a Government Entity
    FG | Tax & Insurance is a private company and is not affiliated with, endorsed by, or acting on behalf of any government agency, including but not limited to the IRS, USCIS, DHS, or any other federal or state authority.

  2. No Legal Representation
    We do not provide legal advice or legal representation. Immigration-related assistance is limited to document preparation and general information. Clients are encouraged to consult with a licensed attorney or accredited representative for legal matters.

  3. Information Accuracy
    Any informational content provided through our website, blogs, or social media is based on publicly available and reliable sources. While we strive for accuracy, final responsibility for decisions made based on this information rests with the user.

2. Information We Collect

We may collect the following types of information:

a. Personal Information (Voluntarily Provided)

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Date of birth

  • Tax, insurance, or identification information necessary to provide services

  • Payment or billing information

b. Automatically Collected Information

  • IP address

  • Browser type

  • Device information

  • Cookies and tracking technologies

  • Pages visited and time spent on our site

c. Non-Personal Information

We may collect anonymous demographic data for analytics and service improvement purposes.

3. Why We Collect Information

We collect your information in order to:

  • Provide tax preparation, insurance, and related services

  • Communicate regarding appointments, services, or account issues

  • Improve our website, services, and customer experience

  • Send updates or promotional communications (with your consent)

  • Comply with legal and regulatory requirements

4. How Long We Retain Information

We retain personal information only for as long as necessary to:

  • Provide requested services

  • Meet legal, regulatory, or accounting obligations

  • Resolve disputes or enforce agreements

Retention periods are determined by applicable laws, service requirements, and legitimate business needs.

5. Use and Disclosure of Information

FG | Tax & Insurance does not sell, rent, or lease customer information to third parties.

We may disclose information only:

  • To provide requested services

  • To trusted vendors who assist in operating our business (under confidentiality agreements)

  • When required by law or legal process

  • To protect our rights, property, and safety

6. Non‑Marketing Communications

We may contact you for non‑marketing reasons such as:

  • Account notifications

  • Service updates

  • Security issues or policy changes

7. Children Under 13

Our services are not directed to children under 13. We do not knowingly collect information from children. If such data is discovered, it will be promptly deleted.

8. Opt‑Out & Communications Preferences

You may opt out of promotional communications at any time by:

  • Clicking the unsubscribe link in emails

  • Emailing us directly

Service‑related communications may continue as required.

9. Cookies & Third‑Party Tools

Our website may use cookies and third‑party tools such as analytics or social media integrations. These services operate under their own privacy policies.

10. Security

We implement reasonable safeguards including:

  • SSL encryption

  • Secure servers

  • Restricted employee access

No online system is 100% secure, but we take appropriate steps to protect your information.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

12. Contact Information

FG | Tax & Insurance
Email: info@fgsvc.com
Phone: (786) 372‑1610
Address: 8447 Coral Way, Miami FL 33155

13. Acceptance of Terms

By using our website or services, you acknowledge that you have read and agree to this Privacy Policy.